Privacy Policy

At Danielle's Pet Care, your privacy is important. This Privacy Policy explains what personal information is collected, how it is used, how it is stored, and your rights regarding your information.

By using Danielle's Pet Care services, you agree to the collection and use of your information as outlined below.

1. Who We Are

Danielle's Pet Care provides professional pet sitting, dog walking and small pet care services in Long Eaton and the surrounding areas.

If you have any questions regarding this Privacy Policy, please contact:

Email: daniellespetcareuk@gmail.com

2. Information We Collect

To provide safe and reliable pet care services, we may collect the following information:

About You

  • Full name

  • Address

  • Telephone number

  • Email address

  • Emergency contact details

About Your Pets

  • Name, age and breed

  • Medical conditions

  • Medication requirements

  • Veterinary details

  • Behavioural information

  • Feeding instructions

  • Exercise requirements

  • Routine and care preferences

Home Information (where applicable)

  • Alarm information

  • Key collection details

  • Home access instructions

  • Emergency procedures

  • Security information relevant to your booking

3. How We Use Your Information

Your information is only used to:

  • Provide pet care services

  • Contact you regarding your booking

  • Contact you in an emergency

  • Care for your pets safely

  • Maintain service records

  • Arrange key collection and return

  • Process invoices and payments

  • Meet legal or insurance requirements where necessary

Your information will never be sold to third parties.

4. Photographs & Videos

With your permission, photographs and videos may be taken during visits.

These may be used:

  • To provide updates during your booking.

  • On Danielle's Pet Care social media pages or website where consent has been given.

If you do not wish your pet's photographs to be shared publicly, your preference will always be respected.

5. Sharing Your Information

Your personal information will only be shared where necessary, including:

  • Your nominated emergency contact.

  • Your veterinary practice if emergency treatment is required.

  • Insurance providers if required for a claim.

  • Authorities where legally required.

We do not sell or share your information for marketing purposes.

6. How Your Information Is Stored

Your information is stored securely using password-protected devices and secure cloud services where appropriate.

Paper records, if used, are kept securely and only accessed when necessary.

Information is retained only for as long as reasonably required for business, insurance and legal purposes.

7. Your Rights

Under UK data protection law, you have the right to:

  • Request a copy of your personal information.

  • Ask for incorrect information to be corrected.

  • Request deletion of your personal information where appropriate.

  • Withdraw consent for photographs or marketing use at any time.

  • Ask questions about how your information is used.

8. Cookies & Website

If you visit the Danielle's Pet Care website, cookies may be used to improve your browsing experience.

These cookies help understand website performance and enhance functionality.

You can manage or disable cookies through your browser settings.

9. Changes to This Policy

This Privacy Policy may be updated from time to time.

The latest version will always be available on request and, where applicable, on the Danielle's Pet Care website.

Contact

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Danielle's Pet Care
📧 daniellespetcareuk@gmail.com

Last Updated: 21 July 2026